Privacy Policy
Your privacy and data security are fundamental to everything we do at Voltara Trize. Learn how we protect your information with cutting-edge technology.
Last updated: January 15, 2024
Introduction
Voltara Trize AG ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, process, and protect your information when you use our cryptocurrency investment risk assessment platform and related services.
As a Swiss-based financial technology company, we adhere to the highest standards of data protection, including compliance with the Swiss Federal Act on Data Protection (FADP), the European Union's General Data Protection Regulation (GDPR), and other applicable privacy laws worldwide.
π Zero-Knowledge Architecture
Our platform is built on zero-knowledge principles, meaning your sensitive financial data never leaves your device. We can provide comprehensive risk analysis without ever accessing your private keys, wallet seeds, or detailed transaction history.
Information We Collect
Transparency about what data we collect and why
Personal Information
Account Data: Name, email address, phone number, country of residence, and account preferences.
Identity Verification: For enhanced security features, we may collect government-issued ID, proof of address, and professional credentials (optional for most users).
Communication Records: Support tickets, consultation recordings (with consent), and correspondence with our team.
Financial Analysis Data
Portfolio Metadata: Encrypted portfolio composition, risk scores, and analysis results (no private keys or sensitive transaction details).
Public Blockchain Data: Publicly available transaction information from blockchain networks for risk assessment purposes.
Market Intelligence: Anonymized market data, risk patterns, and threat intelligence used to improve our algorithms.
Technical Information
Device Data: Browser type, operating system, IP address (anonymized), and device identifiers for security purposes.
Usage Analytics: Platform usage patterns, feature utilization, and performance metrics (all anonymized).
Security Logs: Login attempts, API access patterns, and security event logs for fraud prevention.
How We Use Your Information
Our commitment to using your data responsibly and transparently
Risk Assessment Services
We use encrypted portfolio data to provide personalized risk analysis, threat detection, and investment security recommendations. All analysis is performed using privacy-preserving techniques that protect your sensitive information.
Platform Improvement
Anonymized usage data helps us improve our algorithms, develop new features, and enhance the accuracy of our risk assessment models. We never use individual data for these purposes.
Customer Support
Personal information is used to provide technical support, answer questions, and deliver expert consultation services. Support interactions are recorded only with your explicit consent.
Legal Compliance
We process data as necessary to comply with legal obligations, prevent fraud, ensure platform security, and respond to lawful requests from authorities when legally required.
Data Protection Measures
Industry-leading security to protect your information
π Zero-Knowledge Architecture
Our revolutionary zero-knowledge system ensures that your private keys, wallet seeds, and sensitive transaction details never leave your device. We perform comprehensive risk analysis on encrypted data fragments that cannot be reverse-engineered or decrypted by our systems.
π‘οΈ Military-Grade Encryption
All data transmission uses AES-256 encryption with perfect forward secrecy. Data at rest is encrypted using multiple layers of protection, including hardware security modules (HSMs) and distributed key management systems approved by Swiss financial regulators.
ποΈ Swiss Data Sovereignty
Your data is processed and stored exclusively in Switzerland, benefiting from some of the world's strongest privacy laws. Swiss data protection regulations provide additional safeguards beyond GDPR requirements, including strict limitations on government access.
π Regular Security Audits
Independent security firms conduct quarterly penetration testing and annual compliance audits. We maintain ISO 27001 certification and SOC 2 Type II compliance, with all audit reports available to Enterprise clients upon request.
Your Privacy Rights
Understanding and exercising your data protection rights
Right to Access
Request a complete copy of all personal data we hold about you. We provide detailed reports within 30 days, including data sources, processing purposes, and retention periods.
Right to Rectification
Correct any inaccurate or incomplete personal information. You can update most information directly through your account settings or contact our privacy team for assistance.
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements. We provide secure data destruction with cryptographic proof of deletion upon request.
Right to Restrict Processing
Limit how we process your data while maintaining your account. Useful when disputing data accuracy or during legal proceedings involving your information.
Right to Data Portability
Export your data in machine-readable formats for transfer to other services. We provide comprehensive data exports including analysis history and configuration settings.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes. We respect your objections and provide granular control over data usage.
Global Privacy Compliance
Meeting privacy standards worldwide
European Union General Data Protection Regulation
California Consumer Privacy Act
Federal Act on Data Protection
United Kingdom Data Protection Act
We continuously monitor privacy regulations worldwide and update our practices to ensure compliance with evolving data protection laws in all jurisdictions where we operate.
Privacy Questions?
Our dedicated privacy team is here to help
Data Protection Officer
Email: privacy@voltaratrize.com
Phone: +41 44 123 4572
Mail: Voltara Trize AG
Data Protection Officer
Bahnhofstrasse 45
8001 Zurich, Switzerland
We typically respond to privacy inquiries within 72 hours and fulfill data requests within 30 days as required by applicable law.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Notify you via email at least 30 days before changes take effect
- Display a prominent notice on our platform
- Maintain previous versions of the policy for reference
- Provide a summary of key changes
Your continued use of our services after policy updates constitutes acceptance of the new terms. If you disagree with changes, you may close your account and request data deletion.
π Revision History
- January 15, 2024: Updated GDPR compliance sections, added zero-knowledge architecture details
- October 3, 2023: Enhanced data retention policies, added Swiss FADP compliance
- June 12, 2023: Initial privacy policy publication